Privacy Policy

Effective Date: 01/01/2024

1. Introduction

At Stonegate Claim Center, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, stonegateclaimcenter.com (the “Site”), or use our services. By accessing the Site or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our services, or otherwise contact us. The personal information we collect includes:
  • Personal Identifiers: Name, phone number, email address.
  • Timeshare Information: Details about your timeshare ownership and any related debt.

3. How We Use Your Information

We use the information we collect for the following purposes:
  • Service Delivery: To provide, maintain, and improve our timeshare cancellation services.
  • Customer Support: To respond to your inquiries and requests.
  • Marketing and Communications: To send you promotional materials, updates, and other communications related to our services, with your consent.
  • Analytics: To analyze how users interact with our Site and services to improve performance and user experience.
  • Advertising Optimization: To work with third-party advertising platforms (e.g., Google, Facebook) to deliver targeted ads and measure their effectiveness.

4. Sharing Your Information

We may share your information with third parties in the following situations:
  • Service Providers: We may share your personal information with third-party service providers who perform services on our behalf, such as marketing, analytics, and payment processing. These third parties are contractually obligated to protect your information and use it only for the purpose for which it was disclosed.
  • Advertising Partners: We may share non-identifiable data with advertising partners to help optimize our ad campaigns on platforms like Google and Facebook.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. User Rights

You have the following rights concerning your personal information:
  • Access and Correction: You can request access to the personal information we have about you and request corrections to any inaccuracies.
  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: You can opt out of data sharing with third parties by visiting our opt-out page at stonegateclaimcenter.com/opt-out.
  • Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

6. Security Measures

We implement a variety of security measures to protect the safety of your personal information. These measures include physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Stonegate Claim Center 1309 Coffeen Ave. Suite 1200 Sheridan, WY 80601 Email: legal@stonegateclaimcenter.com Phone: (555) 555-1212

This site is not part of the Facebook website or Facebook, Inc. Additionally, this site is NOT endorsed by Facebook in any way. Facebook is a registered trademark of Facebook, Inc.

MARKETING DISCLOSURE: By clicking “Submit” or “Get Help Now”, I express my understanding and consent electronically via E-sign that I acknowledge, agree and consent to the Privacy Policy and Terms of Use which includes binding arbitration and I am providing express written consent for Stonegate Firm, LLC and it’s affiliates to contact me by calls, emails, and/or text at the phone number and email provided regarding scheduling and consultation using any telephone dialing system, prerecorded/artificial voice messages and/or use of an automatic dialing device or system, as applicable, sending text messages (data & message rates may apply, messaging frequency varies: text HELP for help; text STOP to cancel) and emails, even if my telephone number is currently listed on any state or federal Do-Not-Call list. I may revoke this consent at any time and I am not required to opt in as a condition of these services.

IMPORTANT NOTICE: Stonegate Firm, LLC is a “last resort” option for timeshare owners. Always contact your resort first, before contacting Stonegate Firm, LLC. If you are suffering from financial hardship and are no longer able to pay your timeshare fees or simply want to sell your timeshare, call your timeshare company and see if they are willing to take back their timeshare, as many of the timeshare developers have programs designed for those in financial distress or simply want to sell. If, however, your timeshare does not have a program that fits your needs and it seems like you will be stuck with the timeshare and its obligations to pay maintenance fees for life, you can choose to consult with Stonegate Firm, LLC. Our team of cancellation experts are familiar with these matters.

NOT A LAW FIRM DISCLOSURE: We are not a law firm. We encourage you to exhaust all options before working with our firm to try and contact your resort/developer and explain your situation. Some timeshare resorts have programs for people who are having financial hardship issues or other life-changing circumstances that you may qualify for. If your Timeshare resort/developer does not have a program that can help relieve you of the contractual and financial burden to pay maintenance fees forever, contact Stonegate Firm, LLC who have expertise in this area. Not all timeshares qualify you must have certain circumstances surrounding your purchase and or ownership of your timeshare. Each timeshare purchase is different and presents different legal challenges and issues, individual client results may vary. Responses to inquiries, whether by email, telephone, reading of this website does not constitute legal advice, nor does it create or imply the existence of an attorney-client relationship. The statistics, statements, and facts are based on the individual partners’ collective experience and success that are part of our network. Their collective experience and success do not necessarily apply to the experience and results of the brand Stonegate Firm, LLC.

DISCLOSURE: Stonegate Firm, LLC has direct relationships with attorneys, transfer services, and other specialized timeshare recission firms. Stonegate Firm, LLC is a firm that employs general counsel and a legal team that specializes in timeshare cancellation through federal consumer protection laws. This material or any material provided by Stonegate Firm, LLC clients in any capacity including this website verbally or in written format is intended for general information purposes only and does not constitute legal advice. Responses to inquiries, whether by email, telephone, reading of this website do not constitute legal advice, nor do they create or imply the existence of an attorney-client relationship.

HONORING YOUR CONTRACTUAL OBLIGATIONS: We at Stonegate Firm, LLC do not suggest, advise or sanction either the payment or non-payment of any financial obligations due. Your contract with your resort is presumed to be valid and enforceable.

IMPORTANT DISCLOSURE: Entering into a timeshare cancellation service agreement with Stonegate Firm and/or it’s affiliates does not reflect a direct attorney-client relationship. Some clients may receive legal representation that is limited in scope. As a client of Stonegate Firm, LLC you will get the benefit of an attorney or legal staff that is directly employed or contracted with by Stonegate Firm, LLC, providing strategy for navigating cancellation. This oversight provides limited scope representation. In the event that state specific legal representation is required in your exit strategy, Stonegate Law, LLC will consult with counsel in your state to ensure the most effective strategy.

AFFILIATION DISCLAIMER: We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with any timeshare developer, or any of its subsidiaries or its affiliates. The names of any timeshare developer, attorney, and all parties involved as well as related names, marks, emblems, and images are registered trademarks of their respective owners. All names, logos, images, and brands are the property of their respective owners.